Here at Mobills we help you take control of your finances. And putting you in control is something we take seriously in everything we do!
How to use or contract the services of Mobills?
How should I act to use the services more securely?
Always use a secure password. We know it's difficult, but we strongly recommend that you use uppercase and lowercase characters, numbers and symbols in your password.
Also, remember that it is your responsibility. So don't share it with anyone and if you suspect any misuse, let us know immediately.
Does Mobills offer me services from other companies?
We provide, through the Financial Manager, a Points Store and various Financial Products, where you can purchase products and services from partners.
The rules and explanations about this service can be found in the Mobills Points Store and Marketplace Terms and Conditions.
We may also arrange for the purchase of financial products and services (loan, for example) upon your request, when such service is available to you.
In this case, you authorize your data to be shared with MOBILLS partners for credit analysis and we are not responsible for the approval of proposals, this is under the full responsibility of the partner of each service.
Attention! MOBILLS does not market such services or products. All responsibility lies with our partners, including the issuance of tax documents and the fulfillment of any announced offers. We only provide the space for the dissemination of the service.
About Financial Manager
Sure! It is a financial management platform, designed to assist you in the education and control of day-to-day accounts. In it you can list your income and expenses through your smartphone, tablet or computer.
How do I subscribe to the Financial Manager?
You have 2 options: Subscribe to the free basic plan or the premium plan through a monthly or annual subscription. Clicking here, you can learn more details about the plans.
If I purchase the premium plan, can I withdraw for any reason?
After subscribing, you will have 7 days to try the service and, if it is not what you expected, you can use the right to regret within that period.
Just access our Help Center and follow the step-by-step instructions to request a refund of the amounts paid.
Can I cancel my subscription and receive a proportional refund for unused months?
You have 7 days to cancel your premium subscription, counted from the date of purchase. After this period, we will not refund the amounts paid, whether in full or in proportion to the unused period, considering that the installment to 12 (twelve) times of the Annual Premium subscription is just a payment facility offered by us.
Can I hire the Financial Manager to control my business's cash flow?
The use of the Manager is intended only for individuals for exclusively private and non-economic purposes, and its use for other purposes is prohibited.
If you use the platform for your business or for purposes other than those provided for in our Terms, unfortunately we will not be able to provide support and we are not responsible for payment of compensation or refund.
In the case of the annual premium plan, what are the ways to pay for the subscription?
You can pay in cash (in one) or in 12 installments on your credit card.
The contract is made in the form of an installment sale, and not as if it were a subscription paid monthly. Thus, if you contract the annual plan and cancel the service after the initial 7 days, it is not possible to return the amount corresponding to the unused months, as the division of the amount into 12 installments is only a payment facility and you will continue to have access to the functionality for the duration of your current subscription.
When renewing my subscription, will I always pay the same price initially contracted?
The subscription price may change, but don't worry! You will be informed via the platform or email and the price changes will only take effect at the beginning of the next subscription period, not impacting your current subscription.
If you do not agree with a price change, you can reject it by canceling the subscription recurrence before the price change takes effect.
Is there banking integration in the Financial Manager?
We offer this option for you!
You may, at your discretion, integrate your bank accounts and credit cards with the Financial Manager, informing us of your bank details along with your internet banking password.
And relax! We do not move values, carry out financial transactions or interfere in any way with your assets and bank accounts, we only integrate your financial information into the financial management platform.
What other services does Mobills offer me?
We have several smarter solutions for your money, such as marketplace and intermediation of financial products; Personalized Financial Consulting, through which we build a unique and personalized strategy for you based on your needs; calculators, apps and content about finance.
Will the services always be available?
We work for this, however, occasionally interruptions, delays or failures may occur. They are rare, but when they do happen, we work tirelessly to get them resolved soon.
As this happens for reasons beyond our control, we are not responsible for any inconvenience that may arise as a result.
About these Terms (How do I get more information about using Mobills services?)
If you still have any questions, you can call us at firstname.lastname@example.org.